Here are a few FAQ's that are commonly asked.  If you have additional questions just send me an email.

• What are your rates?  
• Answer:  My rates are  $50 per day which includes overnight.  If you pick up before 10am the next day there's no extra fee.  If you pick up between 10am and 3pm the next day there is a half day charge added.  If you pick up after 3pm the next day there will be an additional full day charge added on.

• Do you offer discounts for long periods of time?   
• Answer:  Normal rates apply regardless of  the length of time you're gone.  

• I own two dogs.  Do you offer a discount for more than one dog from the same family?  
• Answer: Yes.  The second dog receives a discount.  Please inquire for more info.

• My dog is 6 months old, but really really cute.  You say you won't watch dog younger than one year.  Can you watch him/her?
• Answer:  I LOVE PUPPIES, but the hard fact is that Puppies take extra care.  I have made exceptions in the past depending on your dogs age and personality.  Contact me and we can discuss your needs.

• My airplane leaves at 6am so I need to drop off really early. Is that ok?  
• Answer:  You can arrange to drop off or pick up during my regular business hours, M-F 7am to 7pm, Weekends 8am to 7pm.

• Will there be a charge if I have to drop my dog off the day before because you're not open early enough on the day I really wanted to drop off?
• Answer:  Yes.  Please see my policies (www.myfriendjan.com/requirements.htm) Give me a call or an email if you have further questions.

• Help!  I'm running late to pick up/drop off my dog!
• Answer:  No problem, just call me and let me know.  This way I can arrange my schedule around your needs.  Depending on how late you are, there might be an additional charge applied. See (www.myfriendjan.com/requirements.htm) for the rundown.

• Oops, I forgot to bring my dogs food!  
• Answer: No Problem!  I will be happy to provide your dog with our high quality food that we have here for an additional charge.

• Will you come to my house while I'm gone to feed my cats/ bring in my mail/ etc?  
• Answer: Yes, if you're local.  There will be an additional fee involved for travel and time.  Please inquire.

• Do you board cats?
• Answer:  No, I own two of my own and they get along great with dogs, but they don't like cats in their space.  Send me an email if you'd like a referral.

• Do you board Rabbits, Spiders, Iguanas, Birds, Etc?   Answer: I've boarded many a different pet.  Contact me and we'll talk about your needs.

• Will my dog be safe at your house?
• Answer:  I take every precaution to make sure your dog will be safe here.  Our yards and house are double gated and we live in a neighborhood where everyone looks out for everyone else, so that's a bonus.  Your dog will be outfitted with an identification tag that lists me as someone to call in case there is a mishap.   I have excellent experience dealing with all types of doggy personalities and sizes.  I will be happy to show you around on your orientation visit.  If for some reason your dog becomes injured or ill during their stay I will follow your instructions or follow my emergency procedures to make sure they will be exceptionally cared for.   

• Where will my dog sleep?
• Answer:  Your dog will sleep in my home wherever they are happiest.  I don't crate dogs at night, (unless that's what they're used and feel secure with)   If they're a first time visitor I play it by ear.  Different dogs like different things, whether it be the carpet, the tile floor, their own dog bed, the couch, upstairs, downstairs, etc. Before I board your dog I'll have you come over and you can see my home and yard and you can give me some info on what your dog usually does at home.     

• Will you walk my dog while they're at your house?
• Answer:  Yes.  I take the dogs on a half hour walk each morning, and quite often in the evenings as well.  If your dog doesn't need a walk or isn't used to being on a leash I will make sure they get lots of exercise in the yard (playing ball, tug-o-war, etc.)

• Will you call me with updates while I'm gone?
• Answer:   Feel free to call me any time to check up on your pup.  I don't call out unless there's a medical emergency.